PhD Thesis

Model-driven Design of Self-observing Products

ABSTRACT: How to get high-quality information about product usage in the field – from the field? This thesis introduces adaptive observation as a novel approach to remote data collection. This research explored what kinds of data and information can be collected and how meaningful information can be extracted, when adaptive observation is designed and used in the context of a product, and who should be involved in this process.

I defended my PhD research on Wednesday, March 23, 2011 in the Auditorium (Hall 5) of the Eindhoven University of Technology.

If you would like to receive a copy of my thesis, please let me know at info@m-f.com.

Press

• Software voor luchten onvrede klant (Apr 2011)
• UXsuite kan kloof dichten tussen producent en gebruiker (Mar 2011)
• Financieel Dagblaad (expected for end of April)